IT Infrastructure Technology Specialist

IT Specialist
Posted 5 years ago

About the Job

The employee we seek will be dynamic, friendly, motivated, forward thinking, driven, loyal, creative, competitive, proactive, enjoy a diversified day and want to grow with our company. Cloud experience a must.

Position Requirements:

  • Minimum 5 years’ experience in diverse medium business technology services
  • Related certifications
  • 4 year related college degree or equivalent experience

Position to include but not limited to:

  • Client account management
  • Assist Project Manager
  • Provide in-house and on-site technical support

Necessary Skills and Qualifications:             

  • Expertise and demonstrated experience with the Microsoft product line in addition to working knowledge of other vendor lines
  • The ability to identify, diagnose and resolve all levels of client issues
  • Expertise with cloud based technologies, Windows 10, Server 2012, Office 2013, Office 365, WAN, LAN, routers, firewalls, DNS, security, VPN, terminal services, remote support, backup and restore, managed services, monitoring, vendor management – NEW technologies a must
  • VOIP experience
  • Understand emerging technologies and how these technologies can be beneficially adapted
  • Ability to build and maintain working relationships with clients and fellow team members
  • Excellent written and verbal communication skills with the ability to effectively communicate with the non-technical and technical
  • Ability to teach and to train
  • Excellent diagnostic skills, understanding of and ability to use support tools, techniques; maintain or create system documentation as required
  • Ability to make recommendations and decisions

Some Details:

  • On-call hours required, rotating basis
  • ITIL and other certifications, MCSE, Comp TIA Security/Cloud – always a plus
  • Full-time position
  • Benefits could include: Medical insurance, paid time off/vacation, retirement plan
  • Non-smoker only
  • Drug and background checks

Respond by resume with experience and qualifications and salary requirements. Please include a cover letter.

Job Id15484

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